Question 1

What events are happening in Nairobi this weekend?

Accepted Answer

Visit our Explore page to see all upcoming events in Nairobi and across Kenya. You can filter by date, category, and location to find events happening near you this weekend or any upcoming date.

Question 2

How do I find events near me in Nairobi?

Accepted Answer

Head to iventspro.com/explore. Events are listed with venue details, dates, and ticket prices. You can browse concerts, conferences, galas, sports events, church conferences, and more happening across Nairobi, Mombasa, Kisumu, and other Kenyan cities.

Question 3

Are there free events listed on IventsPro?

Accepted Answer

Yes. Many events on IventsPro are free to attend — event organizers can set any ticket type to KES 0. You'll find community meetups, open-air shows, church events, and networking evenings listed for free.

Question 4

Can I find events outside Nairobi?

Accepted Answer

Absolutely. IventsPro hosts events from across Kenya — Mombasa, Kisumu, Nakuru, Eldoret, and more. Use the search and filter tools on the Explore page to find events in any city.

Question 5

How do I buy tickets for events in Kenya on IventsPro?

Accepted Answer

Find the event you want on our Explore page, click "Get Tickets", choose your ticket type and quantity, fill in your details, and pay securely via M-Pesa or card through Paystack. Your e-ticket with a unique QR code is delivered instantly to your email.

Question 6

Can I pay for tickets using M-Pesa?

Accepted Answer

Yes. IventsPro supports M-Pesa payments through Paystack. At checkout, select M-Pesa and follow the STK push prompt on your phone to complete the payment securely.

Question 7

Will I receive my ticket immediately after payment?

Accepted Answer

Yes. Once your payment is confirmed, your e-ticket is generated and sent to your email address immediately. Each ticket has a unique QR code that will be scanned at the event entrance.

Question 8

Can I buy tickets for multiple people at once?

Accepted Answer

Yes. When purchasing, you can select multiple tickets and enter the details for each attendee. Every person receives their own QR code ticket, which speeds up entry at the gate.

Question 9

What happens if I lose my ticket?

Accepted Answer

Log in to your IventsPro account and visit "My Tickets" to view and re-download all your purchased tickets at any time. You can also contact the event organiser directly.

Question 10

How do I sell tickets for my event in Kenya?

Accepted Answer

Create a free IventsPro account, set up your organisation, and publish your event with ticket types, pricing, and capacity. Once live, your event page is shareable and buyers can purchase tickets instantly. Funds are settled to your Paystack account after the event.

Question 11

What is the ticket platform fee?

Accepted Answer

IventsPro charges a small platform fee per ticket sold. The fee is transparently displayed at checkout so buyers always see the exact amount they pay. Organizers can choose to absorb the fee or pass it to buyers.

Question 12

Can I manage my event team on IventsPro?

Accepted Answer

Yes. IventsPro has a full team management system. You can invite roles like Gate Scanners, Guest Managers, Finance Officers, Volunteer Admins, Seating Coordinators, and more — each with specific access permissions.

Question 13

How do I scan tickets at the gate?

Accepted Answer

Use the IventsPro Scanner dashboard on any smartphone or tablet. Assign your gate team the Scanner role, and they can scan attendee QR codes in real time — the system instantly shows whether a ticket is valid, already used, or cancelled.

Question 14

Can I see real-time sales data for my event?

Accepted Answer

Yes. Your event dashboard shows live ticket sales, revenue, attendance, and more. You can also export reports for your finance team.

Question 15

What is IventsPro?

Accepted Answer

IventsPro is Kenya's professional event management platform. It covers the full lifecycle of an event — from selling tickets and managing guest lists to access control, volunteer coordination, vendor management, seating, finance, and post-event analytics.

Question 16

Is IventsPro available across Kenya?

Accepted Answer

Yes. IventsPro is available nationwide across Kenya and accepts Kenyan shillings (KES). Events have been run on IventsPro in Nairobi, Mombasa, Kisumu, Nakuru, Eldoret, and beyond.

Question 17

Is my payment information secure?

Accepted Answer

All payments are processed by Paystack, a PCI-DSS compliant payment provider. IventsPro never stores your card or M-Pesa details. Every transaction is encrypted end-to-end.

Question 18

How do I contact IventsPro support?

Accepted Answer

Email us at hello@iventspro.co.ke. We typically respond within a few hours during business hours (Monday–Friday, 8am–6pm EAT).

Frequently Asked Questions

Finding Events

Buying Tickets

Selling Tickets & Organising Events

About IventsPro